That all changes shortly - new regulations effective from 17 August 2008 require that
·
Handset subsidies must be clearly indicated upfront
·
Cancellation penalties have to be spelled out in the contract
·
Monthly billing must be "transparent and easily understandable".
Fees for renewals, upgrades and connections will no longer be chargeable, and contracts cannot be renewed automatically – you will have to be given a month’s notice of proposed renewal terms, to enable you to re-negotiate them.